IPCC calls got disconnected

[sayantanisarkar]

all active IPCC calls geting disconnected suddenly and all agents logged out automatically from CAD. Everybody again logged-In and able to get the calls..what might be the reason...

[Amer rajai Sha'er]

Hello,

Is it UCCX ??

Did you check the loggin on the switch directly connected to the UCCX server , it happened with me one time that i have missed config the switch with the speed and duplex and it causes a error that the server looses comunication

Amer

[sayantanisarkar]

hi Amer,

your input is really helpfull and it worked....thanks

can you help me in another part that is,

In my UCCX RTMT why virtual memory status is so high???

what might be the reason...