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IPMA Assistant Console has a question mark on the call details

mamaral
Level 1
Level 1

‎05-03-2011 05:27 AM - edited ‎03-16-2019 04:46 AM

Hi!

I have an IPMA Assistant that his not being able to see her manager call details. It shows up an question mark beside the call details manager phone.

The phone is ok, and connected. I have tried using the console on another computer and the problem pressisted. I then tried using another assistant, and the problem continued.

Please Help!!!!!

Miguel Amaral

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3 Replies 3

hicham kammah
Level 1
Level 1

‎02-21-2012 06:10 AM

Hi,

I have the same issue.

Miguel, do you solve the issue?

Regards,

Hicham

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jhony92
Level 1
Level 1

‎12-04-2018 03:01 AM

I solved it by deleting and re create manager and assistant configuration!

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mamaral
Level 1
Level 1
In response to jhony92

‎08-20-2019 09:56 AM - edited ‎08-20-2019 10:05 AM

You created the users again, or just reconfigured the IPMA of the users?

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