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Is It possible to change CUCM Error message announcements

KY_
Level 4
Level 4


Hi Expert,

We are using version 11.Is it possible to change CUCM system error messages localizate and change to it.Especialy customer want to change "your call cannot be completed as dialed" error messages.

Thanks

1 Accepted Solution

Accepted Solutions

Sudheer Shenoy
Cisco Employee
Cisco Employee

Hi Kemal,

Yes, it is possible to change. 

Navigate Media Resources --> Announcement and change announcement for VCA_00121. 

You can upload your custome files and set it as announcement as well. 

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/8_0_2/ccmcfg/bccm-802-cm/b04announce.html

Best Regards,

Sudheer Shenoy

View solution in original post

2 Replies 2

Sudheer Shenoy
Cisco Employee
Cisco Employee

Hi Kemal,

Yes, it is possible to change. 

Navigate Media Resources --> Announcement and change announcement for VCA_00121. 

You can upload your custome files and set it as announcement as well. 

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/8_0_2/ccmcfg/bccm-802-cm/b04announce.html

Best Regards,

Sudheer Shenoy

Thanks Sudheer,

BTW,  After installing localization file on CUCM, It  change to my languages new announcement.

This one very usefull for me ...