Is it possible to have two select softkeys ?

[mahmoud.saleh]

i am using cisco jtapi, and i have a page that display list of contacts, the select button function is to access the url for the menu item which is the link for the contact details page, and i was wondering if i can make another select softkey that goes to the same menu item url but takes a parameter:

something like:

    <SoftKeyItem>

       <Name>Call</Name>

       <URL>SoftKey:Select?action=call</URL>

       <Position>4</Position>

    </SoftKeyItem>

my requirement is to have two select keys on the same page and i can differ between them so that i can make a select button that goes to the contact details page and a select key that goes to the call page.

please advise, thanks.

[mahmoud.saleh]

please advise.

[Joseph Martini]

I don't think so, when CUCM tells a device what softkeys are available from the softkey set message it's in binary 1 = display the key, 0 = do not display, since there's only one location for each softkey I'm not aware of any way to display duplicate keys to a SCCP phone.  On the other hand a SIP phone could display duplicates if the firmware was customized.

[mahmoud.saleh]

on another way, can i get the position or any details of the presessed softkey ?

[Aaron Harrison]

Hi

You generally wouldn't want two softkeys with the same label, as that would confuse users. Why not call them 'Details' and 'Call'?

Aaron

[mahmoud.saleh]

@Aaron, that's what i want, i want to have a details sokftkey and a call softkey but they both do a select function, the details key go to the details of the selected contact, and the call key go to the call page of the selected contact.