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Beginner

ism 8.6.4 stuck in user mode

Hello,

I have a cme with ism cue installed,everytime i session to my ism0/0, it seems as if i am in stuck in user mode, i can't go in offline mode nor change anything in the configuration of the ism, i cant go in the enable mode.

the web pager of the gui opens up but can't login also, i keep getting:

System is not initialized. Only Administrator logins are allowed.

Everyone's tags (5)
9 REPLIES 9
Hall of Fame Master

ism 8.6.4 stuck in user mode

Log in with CLI and complete wizard.

Beginner

ism 8.6.4 stuck in user mode

the thing is when i loging with cli , im not getting any wizard to complete.

Hall of Fame Master

Re: ism 8.6.4 stuck in user mode

In CLI check administrator credentials, login in GUI with that, you will presented the wizard.

Highlighted
Beginner

ism 8.6.4 stuck in user mode

ou

as you can see in the above picture im not having any exec command to do the wizard or any config...

Hall of Fame Master

ism 8.6.4 stuck in user mode

You can re-install CUE software, or check what happens at boot (service module reset).

Note: when working with CLI devices, use text copy and paste, not screenshots.

Beginner

ism 8.6.4 stuck in user mode

Paolo 1st thx for your help,

at the reset i get the following :

192.168.200.10#service-module isM 0/0 reset

Use reset only to recover from shutdown or failed state

Warning: May lose data on the the NVRAM, nonvolatile file system or unsaved configuration!

Do you want to reset?[confirm]

Trying to reload Service Module ISM0/0.

192.168.200.10#ser

192.168.200.10#service-module is

192.168.200.10#service-module isM 0/0 ses

192.168.200.10#service-module isM 0/0 session

Trying 192.168.200.10, 2131 ... Open

DDR Memory 0512 MB detected

Genuine Intel(R) processor              1.06GHz

BIOS ISM 2.6,  BIOS Build date: 10/16/2009

System now booting...

Authenticating boot loader....

Secondary Boot Loader authenticated - booting....

Please enter '***' to change boot configuration:

Detect and Initialize network device

Backup current platform configurations....

SRE step 1 - SM registration...

Finding (hd0,3)/296e03bc-3236-4a68-a178-688e56400a1e, failed

Local install not supported

Response - no installation needed (len: 422)

SRE Installation Not Needed

Restoring orignial configuration...

Updating flash with bootloader configuration.

Please wait .................. done.

Loading disk:/bzImage ... Verifying ... done.

Starting Kernel.

Platform: ism

  sd 0:0:0:0: [sda] Assuming drive cache: write through

sd 0:0:0:0: [sda] Assuming drive cache: write through

Verifying application level programs

Application level programs verification OK!

INIT: version 2.86 booting

mounting proc fs ...

mounting sys fs ...

mounting /dev/shm tmpfs ...

reiser root fs ...

Reiserfs super block in block 16 on 0x801 of format 3.6 with standard journal

Blocks (total/free): 1002928/905703 by 4096 bytes

Filesystem is NOT clean

Filesystem seems mounted read-only. Skipping journal replay.

Checking internal tree..finished

FILESYSTEM CLEAN

Remounting the root filesystem read-write...

kernel.sem = 1900 4000 32 100

vm.overcommit_memory = 1

vm.min_free_kbytes = 8192

                Welcome to Cisco Service Engine

Setting the system time from hardware clock

********** rc.aesop ****************

Populating resource values from /etc/ism_rsrc_file

Populating resource values from /etc/default_rsrc_file

Populating resource values from /etc/products/cue/default_rsrc_file

Populating resource values from /etc/products/cue/ism_rsrc_file

Processing manifests . . . . . . . . . . . . complete

==> Management interface is eth0

==> Management interface is eth0

Serial Number: FOC16383CYB

INIT: Entering runlevel: 2

********** rc.post_install ****************

INIT: Switching to runlevel: 4

INIT: Sending processes the TERM signal

==> Starting CDP

STARTED: ntp_startup.sh

STARTED: LDAP_startup.sh

STARTED: SQL_startup.sh

STARTED: dwnldr_startup.sh

STARTED: HTTP_startup.sh

STARTED: probe

STARTED: fndn_udins_wrapper

STARTED: superthread_startup.sh

STARTED: /usr/wfavvid/run-wfengine.sh

STARTED: /usr/bin/launch_ums.sh

Waiting 45 ...

and then the ism gets online with the above limitations.

Hall of Fame Master

ism 8.6.4 stuck in user mode

Seems like a corrupted installation that you will have to do again.

Beginner

ism 8.6.4 stuck in user mode

ahhh..

it came like this directly from cisco, it was ordered with the ism in it..

thank you for your help:)

Hall of Fame Master

Re: ism 8.6.4 stuck in user mode

All the SMs I've installed sofar needed to have software installed. Maybe now they come with this placeholder software.

Thank you for the nice rating and good luck|

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