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Peter Kuznicki
Beginner

ISR 4451 / CUBE HA collect error - %VOICE_HA-3-DATA_COLLECT_ERR: (ACTV-Call Leg Data Collect)

 

Receiving the following collector error on Active Cube:

%VOICE_HA-3-DATA_COLLECT_ERR: (ACTV-Call Leg Data Collect): HA Module SIPSPI reported DATA COLLECT failure (mainst ID:170801, CID:170801)

 

Receiving the following SIP-3-BADPAIR on Standby Cube:

%SIP-3-BADPAIR: Unexpected timer 24 (SIP_TIMER_REMOVE_TRANSACTION) in state 7 (STATE_ACTIVE) substate 0 (SUBSTATE_NONE)

Devices:  ISR4451-X/K9 

IOS: Denali 16.3.7

1 ACCEPTED SOLUTION

Accepted Solutions
HARIS_HUSSAIN
Rising star

May be you are hitting below bug
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCup31708/?rfs=iqvred


To confirm the exact Bug Please open a case with Cisco TAC.

** Don't forget to rate and accept solution if helpful
Thanks,
Haris

View solution in original post

5 REPLIES 5
Mohammed al Baqari
VIP Advisor

This seems to be a bug. Try another IOS version

Hi Mohammed,

 

Do you have specific information on the bug? 

 

Thanks, 

HARIS_HUSSAIN
Rising star

May be you are hitting below bug
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCup31708/?rfs=iqvred


To confirm the exact Bug Please open a case with Cisco TAC.

** Don't forget to rate and accept solution if helpful
Thanks,
Haris

Thanks Haris

You can Rate the Post if found helpful AND If issue is resolved you can mark accept as solution.

Thanks,
Haris
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