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ISR 4451 / CUBE HA collect error - %VOICE_HA-3-DATA_COLLECT_ERR: (ACTV-Call Leg Data Collect)

Peter Kuznicki
Level 1
Level 1

 

Receiving the following collector error on Active Cube:

%VOICE_HA-3-DATA_COLLECT_ERR: (ACTV-Call Leg Data Collect): HA Module SIPSPI reported DATA COLLECT failure (mainst ID:170801, CID:170801)

 

Receiving the following SIP-3-BADPAIR on Standby Cube:

%SIP-3-BADPAIR: Unexpected timer 24 (SIP_TIMER_REMOVE_TRANSACTION) in state 7 (STATE_ACTIVE) substate 0 (SUBSTATE_NONE)

Devices:  ISR4451-X/K9 

IOS: Denali 16.3.7

1 Accepted Solution

Accepted Solutions

HARIS_HUSSAIN
VIP Alumni
VIP Alumni
May be you are hitting below bug
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCup31708/?rfs=iqvred


To confirm the exact Bug Please open a case with Cisco TAC.

** Don't forget to rate and accept solution if helpful
Thanks,
Haris

View solution in original post

5 Replies 5

This seems to be a bug. Try another IOS version

Hi Mohammed,

 

Do you have specific information on the bug? 

 

Thanks, 

HARIS_HUSSAIN
VIP Alumni
VIP Alumni
May be you are hitting below bug
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCup31708/?rfs=iqvred


To confirm the exact Bug Please open a case with Cisco TAC.

** Don't forget to rate and accept solution if helpful
Thanks,
Haris

Thanks Haris

You can Rate the Post if found helpful AND If issue is resolved you can mark accept as solution.

Thanks,
Haris
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