ISR4351 gateway to call manager 10.0

[Eric SHI]

My client has cisco ISR4351 gateway with a 4th generation fxs card - NIM-4FXS.

but seems ISR4351 getaway is not supported on callmanager 10. Minimum version should be 10.5.

voice gateway works with ccm over h323. But not this new fxs module. I was trying to use stcapp for FXS port.

question:

Without upgrading CCM to minimum version 10.5, are there any other alternative ways to get this NIM-4FXS card on ISR 4351 working with CCM10.0?

Thanks in advance!

Eric

[Jitender Bhandari]

Hi Eric,

There is a BUG which plagues the 4K series for stcapp, check below.

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCuu26939/?reffering_site=dumpcr

JB

[Jitender Bhandari]

there is another enhancement open for this

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCuo65091

JB

[Eric SHI]

Thanks Jitender,

Yes, there are some defects on ISR 4000 series, quite annoyed.

But my problem is ISR4351 is not shown on the gateway dropdown list once you click add new gateway on callmanager 10.0.  I know I could upgrade the whole platform to 10.5 in order to have 4351 gateway in th dropdown menu. However, it is sort of overkill to fund up for ccm upgrade to connect couples of fax line via this new FXS card.

I am hoping that there is a sort of cop patch file, which I could just patched it to call manager, just like what we normally do to get latest model phone installed on bit obsolete version of CCM.

Cheers, Eric 

[Jitender Bhandari]

Hi Eric,

here is the BUG https://bst.cloudapps.cisco.com/bugsearch/bug/CSCuo85914/?reffering_site=dumpcr

JB

[Eric SHI]

Hi Jitender,

The enhancement track appears as tomcat error when I attempt to open it.

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCuo85914/CSCuz40162

Does it work for you?

Thanks, Eric 

[Jitender Bhandari]

Hi Eric,

this is what it says

Add QED support for ISR4351, ISR4331 and ISR4321 gateways

CSCuo85914

Description

Symptom:
To add support of ISR 4351, ISR 4331 and ISR4321 platform in UCM. User can provision ISR4351, ISR4331 and ISR4321 and NIM T1/E1 cards on UCM UI.

Conditions:
New enhancement done

Workaround:
New enhancement done

Further Problem Description:
There is an enhancement to this fix available. The enhancement is tracked by CSCuz40162

Try again

https://tools.cisco.com/bugsearch/bug/CSCuo85914/?reffering_site=dumpcr

JB

[Eric SHI]

Hi Jitender,

no, it still gives me tomcat error while clicking CSCuz40162

see attached . 

Thanks, Eric

[Jitender Bhandari]

did you try below.

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCuo85914/?reffering_site=dumpcr

JB

[Eric SHI]

Yes. I did try that URL, it took me to the bug description page, but enhancement track URL appears as same tomcat error.

Thanks, Eric

[Jitender Bhandari · Accepted solution]

Hi Eric,

you can try CISCO BUG search tool any time to search for BUGs

https://bst.cloudapps.cisco.com/bugsearch/

Unfortunately the crux of matter is you would have to upgrade to 10.5 as there is no COP file available for same.

JB

[Eric SHI]

hi Jitender,

Thanks for your reply!!!

That was a misunderstanding. I was hoping the URL attached under CSCuz40162 was going to take me to a new enhancement page with more detailed information about Cisco 4351 gateways, rather than 4451 gateway.

Cheers, Eric

[Jitender Bhandari]

Glad, i was able to help.

JB