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Beginner

Issue forwarding call

Hi all,

i wonder if anyone ever had same issue: when I set a forward all on a Cisco phone to my mobile, all incoming calls are correctly forwarded , but the line hangs up after 4 seconds . Any suggestion or advice is appreciated 

thanks

Everyone's tags (2)
7 REPLIES 7
Hall of Fame Cisco Employee

You need to mention what you

You need to mention what you're using (and versions), the call flow and what troubleshooting you've already done.

HTH

java

if this helps, please rate
Beginner

hi Jaime, thanks, here you

hi Jaime, thanks, here you are

Show version:

Cisco CISCO2911/K9 (revision 1.0) with 475136K/49152K bytes of memory.
Processor board ID FGL154112EN
4 Gigabit Ethernet interfaces
4 ISDN Basic Rate interfaces
2 terminal lines
1 Internal Services Module (ISM) with Services Ready Engine (SRE)
DRAM configuration is 64 bits wide with parity enabled.
255K bytes of non-volatile configuration memory.
255744K bytes of ATA System CompactFlash 0 (Read/Write)


License Info:

License UDI:

-------------------------------------------------
Device#   PID                   SN
-------------------------------------------------
*0        CISCO2911/K9          FGL154112EN



Technology Package License Information for Module:'c2900'

-----------------------------------------------------------------
Technology    Technology-package           Technology-package
              Current       Type           Next reboot
------------------------------------------------------------------
ipbase        ipbasek9      Permanent      ipbasek9
security      None          None           None
uc            uck9          Permanent      uck9
data          None          None           None
Beginner

here part of the config:

here part of the config:

voice-card 0
!
!
!
!
!
!
voice translation-rule 100
rule 1 /^\(.*\)/ /0\1/ type unknown unknown
rule 2 /^\(.*\)/ /00\1/ type national national
rule 3 /^\(.*\)/ /000\1/ type international international
!
!
voice translation-profile renum
translate calling 100

........................................................................................................................................................

interface ISM0/1
description Internal switch interface connected to Internal Service Module
no ip address
!
interface BRI0/0/0
no ip address
isdn switch-type basic-net3
isdn point-to-point-setup
isdn incoming-voice voice
isdn static-tei 0
!
interface BRI0/0/1
no ip address
isdn switch-type basic-net3
isdn point-to-point-setup
isdn incoming-voice voice
isdn static-tei 0
!
interface BRI0/1/0
no ip address
isdn switch-type basic-net3
--More--   isdn point-to-point-setup
isdn incoming-voice voice
isdn answer1 091123456
isdn static-tei 0
!
interface BRI0/1/1
no ip address
isdn switch-type basic-net3
isdn point-to-point-setup
isdn incoming-voice voice
isdn static-tei 0
!
interface Serial0/2/0:15
description primario
no ip address
encapsulation ppp
isdn switch-type primary-net5
isdn overlap-receiving T302 3000
isdn incoming-voice voice
isdn send-alerting
isdn bchan-number-order ascending
isdn sending-complete
no cdp enable

ip forward-protocol nd

............................................................................................................................................................

control-plane
!
!
voice-port 0/0/0
compand-type a-law
cptone IT
connection plar 120
!
voice-port 0/0/1
compand-type a-law
cptone IT
connection plar 120
!
voice-port 0/2/0:15
no vad
cptone IT
bearer-cap Speech
!
voice-port 0/1/0
compand-type a-law
cptone IT
connection plar 120
--More--  !
voice-port 0/1/1
compand-type a-law
cptone IT
connection plar 120
!
ccm-manager config
!
!
mgcp profile default
!
!
dial-peer voice 1 pots
translation-profile incoming renum
incoming called-number .T
direct-inward-dial
!
dial-peer voice 10 pots
preference 1
destination-pattern 0.T
port 0/0/0
!
dial-peer voice 11 pots
preference 2
--More--   destination-pattern 0.T
port 0/0/1
!
dial-peer voice 20 pots
incoming called-number .T
direct-inward-dial
port 0/2/0:15
!
dial-peer voice 21 pots
destination-pattern 0.T
port 0/2/0:15
!
!
num-exp 916041... ...
num-exp 919827890 120
!
!
gatekeeper
shutdown
!
!
telephony-service
max-ephones 25
max-dn 25
--More--   ip source-address 192.168.92.2 port 2000
calling-number local secondary
timeouts interdigit 4
user-locale IT
network-locale IT
load 7911 tftp
load 7935 tftp
load 7945 tftp
load ata tftp
time-zone 23
time-format 24
date-format dd-mm-yy
dialplan-pattern 1 919827890 extension-length 3
max-conferences 8 gain -6
moh music-on-hold.au
transfer-system full-consult
transfer-pattern .T
secondary-dialtone 0
create cnf-files version-stamp 7960 Oct 13 2014 01:22:45

..........................................................................................................................................................

troubleshooting actions:

i debugged the call during the forwarding, but found no error , the call was correctly routed

thank you very much 

VIP Advisor

Can you share the output of

Can you share the output of 'debug isd q931' and 'debug voice ccapi all' during the call?

Beginner

sorry for delay, 

sorry for delay, 

here are the debug .

thank you so much for support

VIP Advisor

Seems that your telco is

Seems that your telco is disconnecting the transfer call leg. Now you calling number format is wrong when initiating the transfer call (TON: unknown and calling number:111. This doesn't look correct).

Start with correcting this. Also, make sure that your bearer-cap speech is applied to all your voice-ports. I see the ISDN setup message is sent with capability as 3100Hz

Highlighted
Beginner

Thanks Mohamed, but why the

Thanks Mohamed, but why the call is correctly routed , and the call last only 4seconds? In these few seconds both parties can hear each other before the call ends

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