01-31-2017 11:07 PM - edited 03-17-2019 09:21 AM
Hi all,
i wonder if anyone ever had same issue: when I set a forward all on a Cisco phone to my mobile, all incoming calls are correctly forwarded , but the line hangs up after 4 seconds . Any suggestion or advice is appreciated
thanks
02-01-2017 07:46 AM
You need to mention what you're using (and versions), the call flow and what troubleshooting you've already done.
02-04-2017 08:59 AM
hi Jaime, thanks, here you are
Show version:
Cisco CISCO2911/K9 (revision 1.0) with 475136K/49152K bytes of memory. Processor board ID FGL154112EN 4 Gigabit Ethernet interfaces 4 ISDN Basic Rate interfaces 2 terminal lines 1 Internal Services Module (ISM) with Services Ready Engine (SRE) DRAM configuration is 64 bits wide with parity enabled. 255K bytes of non-volatile configuration memory. 255744K bytes of ATA System CompactFlash 0 (Read/Write) License Info: License UDI: ------------------------------------------------- Device# PID SN ------------------------------------------------- *0 CISCO2911/K9 FGL154112EN Technology Package License Information for Module:'c2900' ----------------------------------------------------------------- Technology Technology-package Technology-package Current Type Next reboot ------------------------------------------------------------------ ipbase ipbasek9 Permanent ipbasek9 security None None None uc uck9 Permanent uck9 data None None None
02-04-2017 09:16 AM
here part of the config:
voice-card 0
!
!
!
!
!
!
voice translation-rule 100
rule 1 /^\(.*\)/ /0\1/ type unknown unknown
rule 2 /^\(.*\)/ /00\1/ type national national
rule 3 /^\(.*\)/ /000\1/ type international international
!
!
voice translation-profile renum
translate calling 100
........................................................................................................................................................
interface ISM0/1
description Internal switch interface connected to Internal Service Module
no ip address
!
interface BRI0/0/0
no ip address
isdn switch-type basic-net3
isdn point-to-point-setup
isdn incoming-voice voice
isdn static-tei 0
!
interface BRI0/0/1
no ip address
isdn switch-type basic-net3
isdn point-to-point-setup
isdn incoming-voice voice
isdn static-tei 0
!
interface BRI0/1/0
no ip address
isdn switch-type basic-net3
--More-- isdn point-to-point-setup
isdn incoming-voice voice
isdn answer1 091123456
isdn static-tei 0
!
interface BRI0/1/1
no ip address
isdn switch-type basic-net3
isdn point-to-point-setup
isdn incoming-voice voice
isdn static-tei 0
!
interface Serial0/2/0:15
description primario
no ip address
encapsulation ppp
isdn switch-type primary-net5
isdn overlap-receiving T302 3000
isdn incoming-voice voice
isdn send-alerting
isdn bchan-number-order ascending
isdn sending-complete
no cdp enable
ip forward-protocol nd
............................................................................................................................................................
control-plane
!
!
voice-port 0/0/0
compand-type a-law
cptone IT
connection plar 120
!
voice-port 0/0/1
compand-type a-law
cptone IT
connection plar 120
!
voice-port 0/2/0:15
no vad
cptone IT
bearer-cap Speech
!
voice-port 0/1/0
compand-type a-law
cptone IT
connection plar 120
--More-- !
voice-port 0/1/1
compand-type a-law
cptone IT
connection plar 120
!
ccm-manager config
!
!
mgcp profile default
!
!
dial-peer voice 1 pots
translation-profile incoming renum
incoming called-number .T
direct-inward-dial
!
dial-peer voice 10 pots
preference 1
destination-pattern 0.T
port 0/0/0
!
dial-peer voice 11 pots
preference 2
--More-- destination-pattern 0.T
port 0/0/1
!
dial-peer voice 20 pots
incoming called-number .T
direct-inward-dial
port 0/2/0:15
!
dial-peer voice 21 pots
destination-pattern 0.T
port 0/2/0:15
!
!
num-exp 916041... ...
num-exp 919827890 120
!
!
gatekeeper
shutdown
!
!
telephony-service
max-ephones 25
max-dn 25
--More-- ip source-address 192.168.92.2 port 2000
calling-number local secondary
timeouts interdigit 4
user-locale IT
network-locale IT
load 7911 tftp
load 7935 tftp
load 7945 tftp
load ata tftp
time-zone 23
time-format 24
date-format dd-mm-yy
dialplan-pattern 1 919827890 extension-length 3
max-conferences 8 gain -6
moh music-on-hold.au
transfer-system full-consult
transfer-pattern .T
secondary-dialtone 0
create cnf-files version-stamp 7960 Oct 13 2014 01:22:45
..........................................................................................................................................................
troubleshooting actions:
i debugged the call during the forwarding, but found no error , the call was correctly routed
thank you very much
02-04-2017 08:54 PM
Can you share the output of 'debug isd q931' and 'debug voice ccapi all' during the call?
02-23-2017 06:46 AM
02-23-2017 10:45 AM
Seems that your telco is disconnecting the transfer call leg. Now you calling number format is wrong when initiating the transfer call (TON: unknown and calling number:111. This doesn't look correct).
Start with correcting this. Also, make sure that your bearer-cap speech is applied to all your voice-ports. I see the ISDN setup message is sent with capability as 3100Hz
02-24-2017 04:25 AM
Thanks Mohamed, but why the call is correctly routed , and the call last only 4seconds? In these few seconds both parties can hear each other before the call ends
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