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Issue in while calling to UNIFY IP PBX registered IP phone to Cisco ip phone

 I am able to received call from IP phone registered to Unify IP phone ,But I am getting Fast Busy tone while calling from Cisco IP Phone to other IP phone registered on Unify IP phone.

2 Replies 2

George Sotiropoulos
Cisco Employee
Cisco Employee

I would suggest to login to RTMT and check the SIP Messages you get from the logs:

 

RTMT-System-Trace&Log Central-View Real-Time-Data:

Category: UCM

Services: Call Manager

Trace File type:Call Logs

Please post this logs to check where you get the error. Worth restarting the SIP trunk between the 2 servers and also check the route pattern on the CUCM, the following link may be helpful:

https://www.cisco.com/c/dam/en/us/solutions/collateral/enterprise/interoperability-portal/unify-release-using-sip-trunk.pdf

 

George

 

 

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Leo Laohoo
Hall of Fame
Hall of Fame
Check your dialplan.xml.