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Issue Ringtones CUCM 10.5

CSCO11308940
Level 1
Level 1

Hi all

I performed an upgrade cucm 8.5 to cucm 10.5, today cucm 10.5 is working fine, but in the ip phone only appearing the ringtones "chirp1 and chirp2", not appear the ringtones list in the IP Phone as before the upgrade.

Somebody could help me?

IP. 7962, 7965

 

Best Regards

 

13 Replies 13

Jaime Valencia
Cisco Employee
Cisco Employee

Start by making sure the .xml files are still there and all files are on your TFTP, make sure you're pointing to the right TFTP, try restarting the TFTP.

If no avail, try uploading the .xml again, or debug TFTP message to see if the request is actually making it thru.