11-11-2012 10:41 PM - edited 03-16-2019 02:08 PM
Hi All,
I have an issue with Hunt Pilot's alerting name/number on calling phone. Let me brief out:
Hunt Pilot - 3000
Line Group of Hunt Pilot 3000 have 4 in total
- 1001
- 1002
- 1003
- 1004
When i make call from other internal number (1010) to 3000, the alerting name shows on my phone is 3000 and not the line group number (100x) which are currently ringging. Is there any posibility that if i call from 1010 to 3000, the alerting name that shows on my phone is LG Number (100x) which is ringging at that time.
Many Thanks.
11-11-2012 10:53 PM
I guess you are using CUCM 8 or newer.¨
I think you running into a change cisco has made on Hunt signaling:
You will find a "Service parameter": "Display Hunt Pilot Name or DN for Hunt Group Calls When Alerting" which you can set to false.
Goto System->"Service Parameters"-> "Cisco Callmanager" -> Click on "Advanced" -> "Display Hunt Pilot Name or DN for Hunt Group Calls When Alerting"
More Info about this Parameter:
http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?caller=pluginredirector&method=fetchBugDetails&bugId=CSCth95017
11-11-2012 11:36 PM
Hi slashdots,
Thanks for heads up.
Ok, i will perform that and will update later...
Thanks again
11-12-2012 01:51 AM
Hi Slashshot,
No luck... have tested after changed the service parameter still no luck.
Anyone can help me please.....Thanks
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