Issues regarding Cisco 7961 phone IOS firmware upgradation...

[Virstra001]

                   Hello,

We are planning to upgrade cisco 7961 IOS phone firmware from version 7.0(3.05) (application load: Jar41.2-9-2-26.sbn) to SCCP41.9-3-1SR1-1S 9.3(1)SR1

We could successfully load the latest version onto the Call Manager 7.1.5 but when we resetted the 7961 phones it still shows the old version.

We evwn tried to forcefully apply the new firmware to the phone (through the phone admin page) but still it shows the old version.

If someone has faced similar issues, request you to please guide us with the procedure for the same.

Regards,

Sargam

[paolo bevilacqua]

There are many threads on the subject, if you could search before asking.

[Virstra001]

Hi Paolo,

Thanks for your reply.

This is Prashant. We are facing problem with 7961 IP Phone firmware direct upgradation from Jar41.2-9-2-26.sbn version 7.0(3.05) to SCCP41.9-3-1SR1-1S  version 9.3(1)SR.

We not able to upgrade 7961 IP Phone. Is there any intermitted firmware we need upgrade before we go for latest version.

Could you please help us to solve this upgradation. We will appreciate your relpy.

Regards,

Prashant

[ronpatel]

Hi

For all SCCP firmware upgrades from firmware  release versions earlier than 8.3(3) to Version 9.3(1) or later, you  must first upgrade your firmware to an intermediate version (8.3(3) to  8.5(2)) and then upgrade to 9.3(1).

Regards
Ronak Patel

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[Virstra001]

Hi Ronak,

We have already tried with version 8.5 (2) but it did not work.

Regards,

Prashant

[Ayodeji Okanlawon]

As Paolo as mnentioned there are many threads on this phones. On the main page of aof now, there is a similar thread, here is the link to the thread

https://supportforums.cisco.com/message/3859262#3859262

And another thread..

https://supportforums.cisco.com/message/3713241#3713241

Did you download the term.default.loads for 8.5.2 firmware?

Please read the threads, you can post the logs of the tftpd32..here and we can look at whats going on

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