it takes Long time to save any device related config

[ahmad_tamneh]

Hi,

I have a strange behavior with my CCM 6.1.3.3201-1, when you try to save any changed on the device configuration for IP Phone, for example when you enable the  extension mobility , you must select enable extension check box, it take long time to complete the saving..!!

any idea?

[paolo bevilacqua]

"Long Time" can have different meanings in different contexts

Try being specific, how many seconds ?

[ahmad_tamneh]

Hi Paolo,

mm you can say that in the bad cases it may take more than minute ..

now specific ?

[clileikis]

Has this delay always occured, or did it just start happening recently?  Have you guys rebooted your Call manager servers recently?

[Amer rajai Sha'er · Accepted solution]

Hello Ahmad,

Is this new behaviuor ??

If so , can you please double check the switch config with the server config for the speed and duplex , this happened with me once , the CUCM server was configured as 100 Full and the switch was 1000 full .

Amer

[ahmad_tamneh]

Well, Amer  you are right, I checked earlier the speed between the switch and the CUCM, but the strange thing is that, this delay is not occurred with all type of configuration changes.. it most likely happened with any change configuration related to the devices, as a told before.. e.x the select enable extension mobility ..

[Amer rajai Sha'er]

After you match exactly the config between the CUCM and the switch , do a full cluster reset , so it can re-establish all links to all devices.

The problem is that that the call manager is having a problem with communicating with the switch due to duplex mismatch or speed mismatch so make sure all config are exactly the same and then do cluster restart (all servers starting with PUB) keep monitoring the logging of the switch .

Amer

[ahmad_tamneh]

Hi clileikis,

Yes I can say it happened most of the time, we did not reboot the call manger recently