02-27-2018 02:46 AM - edited 03-17-2019 12:18 PM
02-27-2018 10:50 PM
02-27-2018 10:55 PM - edited 02-27-2018 10:58 PM
Of-course, if MGCP/SCCP integrated, they would be extensions belonging to the same cluster.
If not (i.e. you have an H.323 trunk to the VG), you can always transfer from the IP phones to an "external" number (the analog phones).
02-27-2018 05:29 AM
02-27-2018 09:20 PM
Thanks Nipum,
Our client has one BE7K. CUCM in installed on it. Few VG310 for analog phones and One ISR4321 for PSTN connectivity. But he did not purchase IP phones.
Now he is asking to install Unity as well for IVR services. Now let me know do you think IVR will work?
As per my understanding we need at least one IP phone for reception. What do you think?
BR
02-27-2018 10:08 PM
02-27-2018 10:29 PM
Thanks Abey,
I am not asking for voice mail. My question is regarding IVR. analog phone has not capability of call forwarding.
BR
02-27-2018 10:50 PM
02-27-2018 10:54 PM
Hi,
Can we transfer a call from IP phone to analog phone in same cluster,
BR
02-27-2018 10:55 PM - edited 02-27-2018 10:58 PM
Of-course, if MGCP/SCCP integrated, they would be extensions belonging to the same cluster.
If not (i.e. you have an H.323 trunk to the VG), you can always transfer from the IP phones to an "external" number (the analog phones).
02-27-2018 10:53 PM
You can create an IVR at CUC using Call Handlers. Also, you can insert you analog phones and extensions (the ones connected at the VG310) in CUCM using MGCP integration.
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