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Ivr and codec

maurotb
Beginner
Beginner

Hi,

in my cube i wrote some tcl ivr.

The audio files (.au) is encoded in g.729, this work correct if the incoming call is in g.729 but if it is in g711 i no hear audio.

Same problem if au file is in g711 and call in g729

How i can solve this problem? In my script i have the possibility to check used codec to select correct au file? 

I cannot match codec in dialpeer, and some calls arrive in 711 other in 729...

Thanks

1 Reply 1

Maren Mahoney
VIP Advocate VIP Advocate
VIP Advocate

You will need to standardize the codec for calls reaching your IVR. Implement local transcode resources and have them register to the CUBE. On the dial-peer sending calls to the IVR declare the codec you want to use (I'd recommend g711) and the CUBE will allocate a transcode resource for calls coming in g729.

Maren

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