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Ivr and codec

maurotb
Level 1
Level 1

Hi,

in my cube i wrote some tcl ivr.

The audio files (.au) is encoded in g.729, this work correct if the incoming call is in g.729 but if it is in g711 i no hear audio.

Same problem if au file is in g711 and call in g729

How i can solve this problem? In my script i have the possibility to check used codec to select correct au file? 

I cannot match codec in dialpeer, and some calls arrive in 711 other in 729...

Thanks

1 Reply 1

You will need to standardize the codec for calls reaching your IVR. Implement local transcode resources and have them register to the CUBE. On the dial-peer sending calls to the IVR declare the codec you want to use (I'd recommend g711) and the CUBE will allocate a transcode resource for calls coming in g729.

Maren