cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
436
Views
5
Helpful
1
Replies

Jabber 12.1.2 No connect in Phone Only Mode

mdrangell22
Level 1
Level 1

Hello Guys

 

I am trying to logging to my Jabber Windows 12.1.2 Phone Mode Only without IM & Presence but everything I try to logging I receive this message "Cannot Communicate with the server"....

 

I have done this

 

1. Create EndUser: Jabber1 with his password 

2. Create a New Cisco Unified Client Services Framework

2. In Device Name: CSFJabber1

3. Owner ID: Jabber1

4. Device Security Profile: Cisco Unifid Client Services Framework Standard

5. SIP Profile: Standard SIP Profile

6. Under DN I added My Number and on Users Associated with Line I choosed Jabber1

7. Retuning to users Jabber1 I choosed in Deviced Information the CSF Phone I created

8. When I go to my Windows Jabber and I choose Cisco Jabber Manager 9 or later and I put my IP  Publisher and then I put my credentials Jabber1@IPADDRESPUBLISHER and my password but I get "Cannot Communicate with Server"

1 Reply 1

Jaime Valencia
Cisco Employee
Cisco Employee

Get a PRT, do you see that it's actually trying to reach out to the right server?

And if it is, then you'll see a response and can work based upon it.

HTH

java

if this helps, please rate
Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: