Jabber device request a certificate each connection

[amir.benhassouna]

Dear Cisco Community,

We have an issue regarding a Jabber connectivity. When the user tries to connect to Jabber via his phone application (IOS, Android), he gets a certificate message. And each time he needs to approve the expired certificate manually.

In this case, do we need to renew the certificate in the CUCM side ?

Please help,

Thank you in advance

Amir

[Jaime Valencia]

Yes, the Jabber documentation explains which service certificates are used by Jabber.

[Rajan · Accepted solution]

Hi Amir,

You can refer the below document to get info reg the certificates :

https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-presence/116917-technote-certificate-00.html#anc3

HTH

Rajan
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