Jabber for Android - MRA

[Rajan R]

Hey Guys,

JFW works okay from outside. But the android version says cannot communicate with server. Any suggestions ?

Thanks

[Manish Gogna]

Hi Varadarajan,

You can check a few points:

>> Jabber for Android version is 9.6 or later

>> Jabber client must have the certificate authority that was used to sign the Expressway-E's server certificate in their list of trusted CAs.

The complete configuration can be verified using the deployment guide

http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/expressway/config_guide/X8-5/Mobile-Remote-Access-via-Expressway-Deployment-Guide-X8-5.pdf

HTH

Manish