cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
451
Views
0
Helpful
1
Replies

Jabber for Android - MRA

Rajan R
Level 1
Level 1

Hey Guys,

 

JFW works okay from outside. But the android version says cannot communicate with server. Any suggestions ?

 

Thanks

1 Reply 1

Manish Gogna
Cisco Employee
Cisco Employee

Hi Varadarajan,

You can check a few points:

>> Jabber for Android version is 9.6 or later

>> Jabber client must have the certificate authority that was used to sign the Expressway-E's server certificate in their list of trusted CAs.

The complete configuration can be verified using the deployment guide

http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/expressway/config_guide/X8-5/Mobile-Remote-Access-via-Expressway-Deployment-Guide-X8-5.pdf

HTH

Manish

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: