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1032
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Jabber getting old/wrong TFTP IP

ShankarP
Level 1
Level 1

Hi Experts, i have trouble logging in with Jabber after CUCM IP change! Where does the Jabber pull the tftp info from ? seems its getting the old IP. Thanks

JabberAccounts.JPG

1 Accepted Solution

Accepted Solutions

On IMP check below things
+++++++
- Go to System >> Presence Topology and see if there is any error or not
- Go to Presence >> Gateways >> Check if the IP Address is Old or new one
- Go to Application >> Client Settings >> Check the details of the TFTP servers and verify if it is old or new
- Check the CCMCIP profile config as well under Application >> Client Settings

 

##On CUCM check if the Service profile has got correct IPs of new CUCM nodes for CTI.

 

Kindly rate all helpful posts !!!

 

HTH
Regards
Abhay

Regards
Abhay Singh Reyal
The Only Way To Do Great Work Is To Love What You Do. If You Haven’t Found It Yet, Keep Looking. Don’t Settle

View solution in original post

1 Reply 1

On IMP check below things
+++++++
- Go to System >> Presence Topology and see if there is any error or not
- Go to Presence >> Gateways >> Check if the IP Address is Old or new one
- Go to Application >> Client Settings >> Check the details of the TFTP servers and verify if it is old or new
- Check the CCMCIP profile config as well under Application >> Client Settings

 

##On CUCM check if the Service profile has got correct IPs of new CUCM nodes for CTI.

 

Kindly rate all helpful posts !!!

 

HTH
Regards
Abhay

Regards
Abhay Singh Reyal
The Only Way To Do Great Work Is To Love What You Do. If You Haven’t Found It Yet, Keep Looking. Don’t Settle