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jabber issues using iphone when jabber has on background screen

jabber problems using iphone when jabber has in the background screen we could not turn on. Only when we leave jabber open do I say in the foreground that the link works. Is there any way to solve this?

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Jaime Valencia
Hall of Fame Cisco Employee

Is APNS properly configured and working?

HTH

java

if this helps, please rate

she uses the company wifi.

That makes no difference, has APNS been properly configured?

HTH

java

if this helps, please rate

Alexandre,

 

WiFi has nothing to do with the fact that the user has set correct his/her iPhone notification correct, does he?

 

g

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