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jabra 45e and jabra Elite 85h can not stay connected to Cisco IP communicator

jg32
Level 1
Level 1

I have recently purchased two Bluetooth headsets the Jabra 45e and the Jabra Elite 85h.  I can easily connect them to the computer audio and phone apps work ie. youtube or Microsoft Teams but I have issues with Cisco IP communicator.  It will connect at first and all functions will work but if the headset disconnects and reconnects I will lose audio also no one can hear me.  Re-doing the audio wizard does not resolve the issue either.  Other applications work.   To get Cisco IP communicator to work again I have to end the task and relaunch communicator.

 

Can anyone tell me how this can be resolved so it will work? 

 

Thank you,

JG32 

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