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Join Feature - 7841 phone

Yort Mantup
Level 4
Level 4

Hi,

It appears the join feature is not supported on 7800 series phones.  I have a small customer base that uses that feature daily.  I recently upgraded their phones from the 7940 series to the 7800.   Is there another feature on the 7800 series phones that works in place of the Join?  

Thanks!

1 Reply 1

Rob Huffman
Hall of Fame
Hall of Fame

Hi Yort,

You may want to look at this bug and the workaround that is listed. it would depend on wether or not the users were using "Join" or "Join across lines";

Update documentation to clearly state that Join is not supported on all 78XX phones, not just 7811
CSCvc66896

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvc66896