Join Feature - 7841 phone

[Yort Mantup]

Hi,

It appears the join feature is not supported on 7800 series phones.  I have a small customer base that uses that feature daily.  I recently upgraded their phones from the 7940 series to the 7800.   Is there another feature on the 7800 series phones that works in place of the Join?  

Thanks!

[Rob Huffman]

Hi Yort,

You may want to look at this bug and the workaround that is listed. it would depend on wether or not the users were using "Join" or "Join across lines";

Update documentation to clearly state that Join is not supported on all 78XX phones, not just 7811

CSCvc66896

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvc66896