We have a Cisco Unified IP Phone 8865 with CP-8800-V-KEM . phone is powered by PoE. When the CP-8800-V-KEM is connected to the phone, the phone displays an error "The LKEM has been detected but is disabled by the administrator" and the CP-8800-V-KEM remains switched off. We do not have a Cisco Unified Communications Manager to access the phone. Looks like even the access to phone's web page is disabled. How do we enable the CP-8800-V-KEM on the phone?
Are you running CUCM or CME?
1. Ned to add the CKEM with "Type 9951 addon 1 CKEM"
2. Need to assign at least one Speedial in KEM. After that, run " create profile" in the voice register global mode.
Just need to assign a Speedial in KEM.
I've got the same problem as mentionned by "firstname.lastname@example.org"
But I didn't find where to configure the KEM Module in CUCM.
I think I have no power issue
Available : 390.0
Used : 42.1
Remaining : 347.9
Device: IP Phone 8851
Hi, mediCH. Were you able to solve this? I also have no power issue, but am stuck with this "disabled by administrator" showing on the display.
cp-8800 extension module is connect to cisco 8865 ip phone and create the phone button template configured speed dial and assigned on 8865 ,still nothing is coming on display ,
Display is dead!!!!!!!
Enable the KME option as well.
Error which i notice 'KME MODULE DISABLED BY A ADMINISTRATOR"
The switch is POE and i connect the adaptop to cisco ip phone as well,
Really appreciate if any body assist to resolved the issue.
I had the same problem when this phone was connected via POE. My switch was not able to provide enough power to Phone+KEM, so only phone boot successfully. Purchasing power cable solved problem