I am trying to Recover corrupted CUCM 7.1 by using external CD-ROM but getting following error " Cannot find kickstart file on CD-ROM".Can any one hlep me how to fix this issue.
Have you downloaded the right Recovery Software relevant to your present CUCM 7.1.x version ? It can be downloaded from http://www.cisco.com/cisco/software/release.html?mdfid=282421166&flowid=5328&softwareid=282074294&release=7.1(5b)&relind=AVAILABLE&rellifecycle=&reltype=latest
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What is the complete CUCM version & which recovery software is downloaded ?
Mostly, such error is seen only when an incorrect recovery software is used.
As you see there is no exact recovery software match available for your CUCM, I guess using 22.214.171.12400-12_recovery.iso should help you. Have you tried that already ?
I'm also having the same problem with my CUCM, active version 126.96.36.199900-7 and im using a a recovery 188.8.131.52000-1 recovery.iso. im also using an external usb.