I try to update CUE language without using the software clean install, but only software install add.
My CUE is ISE (UC540) in version 8.6.1
Initially, my CUE was in French Version. I uploaded UK English package and after CUE reboot, I was forced to remove French package cause when accessing to voicemail, French language was keept. English package was the default one after the second CUE reboot
So, I retried the test..reuploading the French package...and after CUE reboot, the new uploaded package was taken..without removing English package.
How are managed package priorities ?
Solved! Go to Solution.
Are you looking to add a second language to the cue (have both english and french)? Are you using an AIM-CUE or NM-CUE? I think its a bit more complicated with an aim-cue (free up enough space for both). Either way, have a look at the two documents below and see if theres something in there versus what you're doing thats not matching.
Please rate helpful posts.
Thanks for your support
Yes, my CUE is limited to two languages, and it is ISE-CUE. In the first case, after the CUE reboot, I had both, english and french, but the last uploaded language was not the default one.
I have follow articles you have post.
But, my concern is, what is the language selected when you have many languages in the module ? Is it the last language uploaded ? Is it the first one in the list ? Can we configure it ?
system language preferred xx_YY
se-10-0-0-0(config)# system language preferred en_ENU
Specifies the default language used for voice-mail prompts on the local Cisco Unity Express system.
•xx_YY—Specifies the default language used for voice-mail prompts on the local Cisco Unity Express system. See the Release Notes for Cisco Unity Express for a list of available languages.
It looks like you can also set it from the GUI Voicemail -> auto attendant -> language -> select from drop down, or for voice mail under voicemail -> VM configuration, prompt language.
p.176 for further information.
Please rate helpful posts.
Nice answers here David (+5 ) for this great work!
Just in case Arnaud ....
Cisco Unity Express 8.6 supports 24 different languages for the telephony user interface and the VoiceView Express user interface. The GUI pages, command-line-interface (CLI) commands, and the Internet Message Access Protocol (IMAP) interface are only available in English.
Multiple languages can be installed on the system at one time. You can install up to five languages at one time on the NME-CUE, ISM-SRE-300-K9, SM-SRE-700-K9, SM-SRE-710-K9, SM-SRE-900-K9, and SM-SRE-910-K9. You can install up to two languages on the AIM2-CUE and ISE-CUE.
"Show a little faith, there's magic in the night" - Springsteen