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Licence problem

hjacquemin
Level 1
Level 1

‎09-23-2011 05:20 AM - edited ‎03-16-2019 07:09 AM

Hi guys,

I have a problem licence on my CUCM cluster. After a minor upgrade the licence files are considered as unvalid

The new version of the CUCM is 6.1.5SU3

Is someone already facing this problem ?

Thanks,

Hervé Jacquemin

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2 Replies 2

Aaron Harrison
VIP Alumni
VIP Alumni

‎09-23-2011 05:22 AM

Hi

What version did you upgrade from?

What is the hostID in the license files, and how does this compare to the server MAC address (show status on the CLI)

Are you running VMWAre?

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
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hjacquemin
Level 1
Level 1
In response to Aaron Harrison

‎09-23-2011 05:34 AM

Hi,

I did the issue for 2 on my customer

first one was in 6.1.5 SU2

second one was in 6.1.4

yes the mac address are the same and it is dedicated server

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