License Count Utility (LCU) 9.1 error

[gabiulici]

Hii,

I have Cucm10.5 installed and I want to create an export from cucm with License Count Utility to see the licence but I have a problem with login. On cucm8.6 everything was OK but after update i receive the error from attachment. Do I have to check some other Service on cucm10.5 or????

The password is OK because i log in with the user name and password to Cucm to see if is OK.

Pls check the attachment

[Wilson Samuel]

Hi,

Not sure what exactly the issue you are encountering. Just wondering if you could just add a new user, give that user all the Roles and Permissions, and then try with that account?

Regards

[gabiulici]

Hi Samuel,,

I logged in  like in cum8.6 but on cucm10.5 I receive the error from attachment. The same user and password like before. I create a user "test" with the proper rights but the same problem:(

[Aman Soi]

Are u using Application Username and password?

May be u are entering OS adminsitration credentials and so , it is not working.

regds,

aman

[Mohammed Khan]

Hi Gabi,

Have you verified the application userid which you use to connect to License Count Unity has Standard AXL API Access Role/Access Group. Try using administrator user and check if that work.

HTH

Regards,

Mohammed Noor

[gabiulici]

Hii,

I already done the test but the same problem. Maybe the License Count Utility is not working anymore with Cucm10.5???

Pls check attachment

[Mohammed Khan]

Hi Gabi,

Have met below pre-req as per admin guide

Operating system:

• Windows 7 Professional, 32 bit and 64 bit
• Windows XP Professional, 32 bit
• Mac OS X 10.4, 10.5, and 10.6

Java 6: www.java.com/​en/​download/​faq/​java_​6.xml

If you have firewall in your PC disable it. Are you able to browse the webpage of the server you trying to connect. You may also try disabling SELinux mode to permissive on CUCM "utils os secure permissive" and check if that helps

HTH,

Regards,

Mohammed Noor

[gabiulici]

Hii,,

I have Windows7/64

I Disable the firewall

I have Java installed in my pc: Java 6, Java 7, Java 8

[Aman Soi]

Hi,

i thought u are using LCU with CUCM 8.6.

why u want to use LCU with CUCM 10.x when u have licensing segregation as per UCL/CUWL in PLM?

In CUCM 8.x, it was DLUs so , we need to run LCU to share that licenses required as per UCL essential,UCL Enhanced /Enhanced Plus and  CUWL std

regds,

aman

[Mohammed Khan · Accepted solution]

Hi Gabi,

The LCU won't run against the 10.x CUCM, as it is intended only to connect to 8.x and
earlier CUCM versions.

HTH,

Regards,

Mohammed Noor

[Wilson Samuel]

Correct for the Licenses one has to run PLM on the 9.x onwards :-)