11-22-2016 07:54 AM - edited 03-17-2019 08:44 AM
Dear all
I meet issue when upload new DLU on CUCM V7, the licenses count decrease instead of increasing, for example when i upload a DLU for 10 UNIT, I see thatt i lose 10 UNIT on licenses count.
also ELM does not want to start, always starting or stop.
does someone meet this issue at the past?
Best regards!
11-22-2016 08:35 AM
Hi Issa,
ELM concept was introduced in CUCM 9.x version. CUCM 7.x is end of support by TAC as well, if you are uploading these licenses as a part of cucm upgrade preparation then you may open a TAC case to get this investigated.
HTH
Manish
11-22-2016 08:40 AM
thanks Manish for your reply.
the service License Manager on service availibilty does not start, always starting or stop even if i restart server.
so you recommand to upgrade to new version?
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