04-15-2013 10:40 AM - edited 03-16-2019 04:48 PM
Im trying to figure out how to get an intercom to ring only one device attached to a directory number. Eg. have a Jabber devcie, 7XXX series phone and only want to ring one of them if the DN they share is in a Line Group.
04-15-2013 11:00 AM
You may want to look at Line-Level ring settings. Go to the Directory Number associated with the device you don't want to ring-out. Select the line. Scroll down and look for the two ring settings (active and idle). Select disable to turn off ringing.
There is another method that can be used depending on what your requirements are for the shared line. Take a look at the above mentioned method and go from there.
HTH.
-Bill (@ucguerrilla)
Please remember to rate helpful responses and identify
04-16-2013 11:55 PM
Thanks for the reply but im looking for something different. Ill go into more detail:
My problem is in step 4. The DNs have multiple phone types (jabber/desk phone/cups/whatever) and the intercom rings all of them. What im looking to do is to ring only the desk phones when an intercom call is placed. Not change the way the device works for every call.
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: