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Line in use monitoring / BLF

Michael Durham
Enthusiast
Enthusiast

I am running CME 12.0 and trying to monitor any phone that is picked up by all other phones.  There are 7 7975 phones in the system and one "Main Line" number.  Using bls-speed-dial, all works as needed.  Two phones have an intercom between them and the other 7 users are blf.  The other five phones have the main line and seven blf-speed-dials using the device option in the command.  The five phones can see all other users when they pick up the handset.  GREAT!!

But, the two phones that have the intercom between them cannot see when the other user is on the phone to someone else.

User 111 and button 3 as the intercom to user 112.  and user 112 and button 3 as the intercom to 111. The intercom works as intended

When user 111 places a call to user 115, on user 112's phone, only the light for user 115 is lit in red.

How can I get it so that when user 111 places a call to user 115, user 112's phone shows user's 112 (button 3) and user 115's buttons (button 6) shows them both in use (red).  Currently, only button 6 is lit red.

I did try setting user 111's and user 112's button 3 assignment to 3Wxx and also 3Mxx.  This did not fix the issue and it messed up the intercom so it would not work both ways.


!
ephone-dn 1 octo-line
number 100 no-reg both
label Main Line
description Main line inbound and outbound
name TheDoctorDMD
mobility
snr calling-number local
snr 3525551234 delay 1 timeout 25 cfwd-noan 200
snr ring-stop
ephone-dn-template 1
!
!
ephone-dn 11 dual-line
number 111 no-reg both
label Dr. Jeff DMD
description Dr. Jeff DMD
name Dr. Jeff DMD
allow watch
ephone-dn-template 2
!
!
ephone-dn 12 dual-line
number 112 no-reg both
label Debbie
description Debbie
name Debbie
allow watch
ephone-dn-template 1
!
!
ephone-dn 13 dual-line
number 113 no-reg both
label Receptionist One
description Receptionist One
name Spare Phone One
allow watch
ephone-dn-template 1
!
!
ephone-dn 14 dual-line
number 114 no-reg both
label Receptionist Two
description Receptionist Two
name Receptionist Two
allow watch
ephone-dn-template 1
!
!
ephone-dn 15 dual-line
number 115 no-reg both
label Consultation
description Consultation
name Consultation
allow watch
ephone-dn-template 1
!
!
ephone-dn 16
number 116 no-reg both
label Sterilization
description Sterilization
name Sterilization
allow watch
ephone-dn-template 1
!
!
ephone-dn 17
number 117 no-reg both
label Lounge
description Lounge
name Lounge
allow watch
ephone-dn-template 1
!
!
ephone-dn 30
number 1111 no-reg both
description Intercom from Debbie Office to Jeff
intercom 1112 no-mute label "Jeff's Intercom"
allow watch
!
!
ephone-dn 31
number 1112 no-reg both
description Intercom from Jeff to Debbie
intercom 1111 no-mute label "Debbie's Intercom"
allow watch
!
!
ephone-dn 90
number 300 no-reg both
park-slot timeout 45 limit 3 recall retry 2 limit 1
description Call Park Location One
!
!
ephone-dn 91
number 400 no-reg both
park-slot timeout 45 limit 3 recall retry 2 limit 1
description Call Park Location Two
!
!
ephone-dn 98 octo-line
number AA01 no-reg both
conference ad-hoc
!
!
ephone-dn 99
number 190.... no-reg both
mwi off
!
!
ephone-dn 100
number 191.... no-reg both
mwi on
!
!
ephone 11
device-security-mode none
description Dr. Jeff DMD
mac-address 8478.eeee.FDD8
ephone-template 1
busy-trigger-per-button 2
username "jeff" password 123456
blf-speed-dial 1 113 label "Receptionist One" device
blf-speed-dial 2 114 label "Receptionist Two" device
blf-speed-dial 3 115 label "Consultation" device
blf-speed-dial 4 116 label "Sterilization" device
blf-speed-dial 5 117 label "Lounge" device
type 7975 addon 1 7916-24
button 1:11 2:1 3:31
!
!
!
ephone 12
device-security-mode none
description Debbie
mac-address 2401.eeee.487A
ephone-template 1
busy-trigger-per-button 2
username "debbie" password 123456
blf-speed-dial 1 113 label "Receptionist One" device
blf-speed-dial 2 114 label "Receptionist Two" device
blf-speed-dial 3 115 label "Consultation" device
blf-speed-dial 4 116 label "Sterilization" device
blf-speed-dial 5 117 label "Lounge" device
type 7975
mwi-line 2
button 1:12 2:1 3:30
!
!
!
ephone 13
device-security-mode none
description Receptionist One
mac-address 8478.eeee.FE10
ephone-template 1
busy-trigger-per-button 4
username "rone" password 123456
blf-speed-dial 1 111 label "Dr. Jeff" device
blf-speed-dial 2 112 label "Debbie" device
blf-speed-dial 3 114 label "Receptionist Two" device
blf-speed-dial 4 115 label "Consultation" device
blf-speed-dial 5 116 label "Sterilization" device
blf-speed-dial 6 117 label "Lounge" device
type 7975
mwi-line 2
button 1:13 2:1
!
!
!
ephone 14
device-security-mode none
description Receptionist Two
mac-address 8478.eeee.FCB3
ephone-template 1
busy-trigger-per-button 4
username "rtwo" password ACE
blf-speed-dial 1 111 label "Dr. Jeff" device
blf-speed-dial 2 112 label "Debbie" device
blf-speed-dial 3 113 label "Receptionist One" device
blf-speed-dial 4 115 label "Consultation" device
blf-speed-dial 5 116 label "Sterilization" device
blf-speed-dial 6 117 label "Lounge" device
type 7975
mwi-line 2
button 1:14 2:1
!
!
!
ephone 15
device-security-mode none
description Consultation Room
mac-address F029.eeee.A792
ephone-template 1
username "consultation" password 123456
blf-speed-dial 1 111 label "Dr. Jeff" device
blf-speed-dial 2 112 label "Debbie" device
blf-speed-dial 3 113 label "Receptionist One" device
blf-speed-dial 4 114 label "Receptionist Two" device
blf-speed-dial 5 116 label "Sterilization" device
blf-speed-dial 6 117 label "Lounge" device
type 7975
no missed-calls
no auto-line
mwi-line 2
button 1:15 2:1
!
!
!
ephone 16
device-security-mode none
description Sterilization Room
mac-address 8478.eeee.FD58
ephone-template 1
username "sterilization" password 123456
blf-speed-dial 1 111 label "Dr. Jeff" device
blf-speed-dial 2 112 label "Debbie" device
blf-speed-dial 3 113 label "Receptionist One" device
blf-speed-dial 4 114 label "Receptionist Two" device
blf-speed-dial 5 115 label "Consultation" device
blf-speed-dial 6 117 label "Lounge" device
type 7975
no missed-calls
mwi-line 2
button 1:16 2:1
!
!
!
ephone 17
device-security-mode none
description Lounge
mac-address 8478.eeee.FF1B
ephone-template 1
username "lounge" password 123456
blf-speed-dial 1 111 label "Dr. Jeff" device
blf-speed-dial 2 112 label "Debbie" device
blf-speed-dial 3 113 label "Receptionist One" device
blf-speed-dial 4 114 label "Receptionist Two" device
blf-speed-dial 5 115 label "Consultation" device
blf-speed-dial 6 116 label "Sterilization" device
type 7975
no missed-calls
auto-line 1
mwi-line 2
button 1:17 2:1
!

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