lkem has been detected but is disabled by the administrator

[aljeri-transportation]

lkem has been detected but is disabled by the administrator .

how i can solve this issue after install the Key Expansion Module on ip phone cp-8865 

[Jaime Valencia]

That seems like the audio KEM which is NOT compatible with the 8865, for the 8865 you need the video KEM.

https://www.cisco.com/c/en/us/products/collateral/collaboration-endpoints/ip-phone-8865-key-expansion-module/datasheet-c78-739845.html