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Load balancing E1 lines

opeyemityusuf
Beginner
Beginner

Hello Team,

Can someone help me on how to load balance my external calls on the two E1 Lines i am using. I noticed once 1 E1 line channel is full, like 30 users on the trunk, no additional user can make external call, however, the other E1 line from another provider will be available but calls will not be routed there. Is it because its seeing the channel as active.

Kindly advice on the best way around this.

Regards

3 Replies 3

Abhay Singh Reyal
Enthusiast
Enthusiast

I hope this would help

https://learningnetwork.cisco.com/thread/22481

Regards

Abhay

Rate all helpful posts !!!

Regards
Abhay Singh Reyal
The Only Way To Do Great Work Is To Love What You Do. If You Haven’t Found It Yet, Keep Looking. Don’t Settle

HARIS_HUSSAIN
Rising star
Rising star

You have to use the Route Group and Route List to add the Second line as backup.

Ideally what we do is procure two PRI Lines with same DID Range from Provider

and connect to two Voice Gateways for Hardware Redundancy,

Then We can use the Route List and Route Group for Redudcy.

If it is Integrated with H323 please make sure to Set the Service Parameter

Route the call On  , Other wise it might not user the other PRI .

This is under Service Parameter. Select your Server and Service  =Call Manager

Stop Routing on Unallocated Number Flag Required Field

False

Stop Routing on User Busy Flag Required Field

False

And finally please rate and mark correct if information is helpful.

Thanks

Haris

Thanks, we are using MGCP and both E1s are from different provider.

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