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LOAD FIRMWARE CISCO IP COMMUNICATOR CUCM 7.0.2

Hi,

I have a problem with a customer with the language in the IP Communicator. The IP Communicator only can be used with the english language, the customer wants to use the spanish language.

In the CUCM, there are loads the local files for english and spanish. In the IP Communicator configuration:

- User Locale: Español, Reino de España

- Network Locale: Spain

I have download the last firmware for IP Communicator of Cisco Web for try resolve the problem, but the Ip Communicator does not load this firware. I have download the zip file: cipc-Admin-fmr.7-0-5-0. In this zip file there is the next files:

  - CiscoIPCommunicatorSetup.exe
        - CiscoIPCommunicatorSetup.msi
        - CiscoIPCommunicatorAdminToolSetup.exe
        - cmterm-IPComm-directorywizard.cop.sgn
    - English_United_States.zip
    - L10n_Transforms.zip

I have load the file cmterm-IPComm-directorywizard.cop.sgn in the CUCM server, I try to load this new firmware in a Ip Communicator but it not possible.

CISCO IP COMMUNICATOR VERSION: 2.1.2.0

CUCM, SYSTEM VERSION: System version: 7.0.2.20000-5

I would like to load the new firmware in the IP Communicator for try to resolve the problem.

Thanks

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