cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
568
Views
5
Helpful
3
Replies

loading backgroud image on 7961G

gsidhu
Level 3
Level 3

Hi,

I'm trying to change the default background image on the 7961G IP Phone. UCM version 5.1.3

I'm using seperate TFTP server (not the one on UCM)

Configured desktop directory and background directory, the IP Phone downloads the list.xml file but does not display the background images to choose from. In fact its not displaying any of the images from my TFTP server..its not working at all!!

Please could somebody advise me on how to get round this issue.

1 Accepted Solution

Accepted Solutions

vedran.srsen
Level 1
Level 1

Have you checked the list.xml?

Maybe you're missing a quotation mark or something along that line. :)

View solution in original post

3 Replies 3

vedran.srsen
Level 1
Level 1

Have you checked the list.xml?

Maybe you're missing a quotation mark or something along that line. :)

You can do like this

How to create a background image for IP Phones with CUCM 5.x/CUCM6.0"

This is an example. Please use the correct settings for the phone you use. The settings are mentioned below.

- Create a file "List.xml" (this one is not yet on a freshly installed CCM) with the following format:

FTP:Desktops/320x196x4/tn-GoIPbig.png"

URL="TFTP:Desktops/320x196x4/GoIPbig.png"/>

The name of the file is case-sensitive and it starts with a big L!

There can be up to 50 entries in a List file. The List.xml has to be done per phonetype...

- Create backgroung image files

"tn-xxxx.png" is the thumbnail image - must be 80 pixels (width) X 49 pixels (height).

"xxxx.png" is the "real" pic, must be 320 pixels (width) X 196 pixels (height).

You can create this files using the freeware tool "ImRe".

- Upload the file "List.xml" to the tftp folder, directory "Desktops/320x196x4" *

- Upload the files tn-xxxx.png and xxxx.png to the folder "Desktops/320x196x4". *

* look up the values below!

- Restart tftp service

- restart phone

- enjoy

(You can sniff on the network to see what directory a certain phonetype is looking for).

Here are the phonetypes with the coordinates (size, directory in CUCM)..

7941 / 7961

Full size image- 320 pixels (width) X 196 pixels (height).

Thumbnail image- 80 pixels (width) X 49 pixels (height).

Directory "Desktops/320x196x4"

7942 / 7962

Full size image-320 pixels (width) X 196 pixels (height).

Thumbnail image-80 pixels (width) X 49 pixels (height).

Directory "/Desktops/320x196x4"

7945 / 7965

Full size image-320 pixels (width) X 212 pixels (height).

Thumbnail image-80 pixels (width) X 53 pixels (height).

Directory "/Desktops/320x212x16"

7970 / 7971

Full size image-320 pixels (width) X 212 pixels (height).

Thumbnail image-80 pixels (width) X 53 pixels (height).

Directory "Desktops/320x212x12"

7975

Full size image-320 pixels (width) X 216 pixels (height).

Thumbnail image-80 pixels (width) X 53 pixels (height).

Directory "/Desktops/320x216x16"

If a background image just does not want to show up, it's a good idea to browse to the phone web site and check the Console Log for failures (xml parsing, ...)

This I got from this forum itself

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: