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Neal haas
Participant

Local Administrator to run Cisco Agent Desktop for First Launch?

I know that I have seen this answered but can not find it.

We upgraded some boxes from XP to Win 7, when agents first start CAD it will not work, so an admin must start CAD with higher privileges, then afterwards the Agents can login just fine.

Question: (that I thought I had the answer too) When the CAD application first starts it MUST create a couple of text files containing the IP address, which can be completed with admin rights. Does anyone know if this is true and what Files are created? Can I create the files with the push install?

Thanks                 

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