Local Directory reverse lookup

[Patrick Knott]

Hello,

If I receive a call on a Sip phone (9951), no name is displayed. However, when I look in the local directory, the entries are present.

With SCCP phones everything is ok.

Do you have any idea what could that be?

9951, 7970, 7942 on CME 8.6

Regards, Patrick

[Anas Abueideh]

Hi Patirck,

do you have this issue between sip to sip phones or sccp to sip phones ?

HTH

Anas

[paolo bevilacqua · Accepted solution]

SIP phones do not support directory lookup for external calls, an many other things.

However you can use my script "number to name". It can be acquired on the website mentioned in my profile.

[Patrick Knott]

That is a pity. My concern is simply for the local (internal) calls. The problem I have only SCCP to SIP Phones. SCCP to SCCP works.

I can show on any phone the directory and dial with it.

But conversely, it is only for SCCP phones. The SIP device shows me only the number and unknown.

Calls from SIP to SCCP and from SCCP to SCCP are ok.

Calls from SCCP to SIP are not ok.

[paolo bevilacqua · Accepted solution]

Internal calls should show names. Maybe update IOS, phne firmware, check everything over again, etc.