10-01-2010 07:10 PM - edited 03-16-2019 01:08 AM
Hi,
Customer get Communications Manager 7.1(5.3000) without a service contract. Is that possible? No way to download locales without service contract?
Thanks
Solved! Go to Solution.
10-02-2010 08:46 AM
Hi Segrana,
First off, I must agree with you and my friend Paolo here (+5 Paolo!)
There are many reasons to purchase and maintain a valid Service contract
one of which is to have legal access to the Software Downloads site
A. Access to certain Cisco software requires registration due to export regulations and contract access. To create a Cisco.com account you can register here: http://tools.cisco.com/RPF/register/register.do .
The registration process enables you to obtain a username and password that creates a guest login to access any free, downloadable Software from Cisco.com. To access contract-restricted software you must associate a valid service contract to your profile in the additional access tab in the profile manager. Registering and reporting software downloads for software containing encryption is required by the US government. If you would like to know more information on cryptographic software and export compliance that is enforced by the US federal government, you can visit the url - http://www.cisco.com/wwl/export/crypto/tool/faq.html If you have any suggestions/concerns regarding Registration, you can send an e-mail with your Corporate login details (Username/e-mail ID, Company information) to web-help@cisco.com
A. To associate a service contract to your profile follow the instructions at http://www.cisco.com/web/Downloads/SDS/unentitled_instructions.html
A : Certain software needs additional access and cannot be downloaded by a Registered Guest user. To download this software you need to have a valid Technical Support Services Agreement. This can be obtained by:
> Contact your Cisco Account team if you have a Direct Purchase Agreement.
> Contact a Cisco Partner or Reseller to purchase a service agreement. -http://tools.cisco.com/WWChannels/LOCATR/jsp/partner_locator.jsp
> Use the Profile Manager to update your Cisco.com profile and request association to service agreement - http://tools.cisco.com/RPF/profile/edit_entitlement.do?Tab=3
> Learn more about Technical Service Agreements and Software Downloads
From this excellent FAQ
http://www.cisco.com/web/Downloads/SDS/Software_Downloads/FAQs.html#faq1
Cheers!
Rob
10-02-2010 01:17 AM
Hi,
There are alot of websites that you can download Communications Manager 7.1 from like :
10-02-2010 08:46 AM
Hi Segrana,
First off, I must agree with you and my friend Paolo here (+5 Paolo!)
There are many reasons to purchase and maintain a valid Service contract
one of which is to have legal access to the Software Downloads site
A. Access to certain Cisco software requires registration due to export regulations and contract access. To create a Cisco.com account you can register here: http://tools.cisco.com/RPF/register/register.do .
The registration process enables you to obtain a username and password that creates a guest login to access any free, downloadable Software from Cisco.com. To access contract-restricted software you must associate a valid service contract to your profile in the additional access tab in the profile manager. Registering and reporting software downloads for software containing encryption is required by the US government. If you would like to know more information on cryptographic software and export compliance that is enforced by the US federal government, you can visit the url - http://www.cisco.com/wwl/export/crypto/tool/faq.html If you have any suggestions/concerns regarding Registration, you can send an e-mail with your Corporate login details (Username/e-mail ID, Company information) to web-help@cisco.com
A. To associate a service contract to your profile follow the instructions at http://www.cisco.com/web/Downloads/SDS/unentitled_instructions.html
A : Certain software needs additional access and cannot be downloaded by a Registered Guest user. To download this software you need to have a valid Technical Support Services Agreement. This can be obtained by:
> Contact your Cisco Account team if you have a Direct Purchase Agreement.
> Contact a Cisco Partner or Reseller to purchase a service agreement. -http://tools.cisco.com/WWChannels/LOCATR/jsp/partner_locator.jsp
> Use the Profile Manager to update your Cisco.com profile and request association to service agreement - http://tools.cisco.com/RPF/profile/edit_entitlement.do?Tab=3
> Learn more about Technical Service Agreements and Software Downloads
From this excellent FAQ
http://www.cisco.com/web/Downloads/SDS/Software_Downloads/FAQs.html#faq1
Cheers!
Rob
10-03-2010 06:08 AM
Hi Rob,
Ok, thanks for the info.
So it will not be possible. I was talking with a cisco sales manager about this and told to open a pdi helpdesk case to check if they can send me these packages.
I think that Cisco should include in the release DVD the locales if they are not going to be available to download.
Regards
10-02-2010 02:29 AM
You think that is a good idea to post links to illegal download sites on an official Cisco forum ?
10-02-2010 05:29 AM
I agree with Paolo, this is not what I was looking for.
Please, anyone who can answer the original question? Is the only way with a service contract?
Thanks
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