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Locale Installer. Can't download without a service contract?

segrana
Level 1
Level 1

Hi,

Customer get Communications Manager 7.1(5.3000) without a service contract. Is that possible? No way to download locales without service contract?

Thanks

1 Accepted Solution

Accepted Solutions

Hi Segrana,

First off, I must agree with you and my friend Paolo here (+5 Paolo!)

There are many reasons to purchase and maintain a valid Service contract

one of which is to have legal access to the Software Downloads site

Q. Why do I have to register for   certain software?

A.  Access to certain Cisco software requires registration due to export   regulations and contract access.  To create a Cisco.com account you   can register here: http://tools.cisco.com/RPF/register/register.do .

The registration process   enables you to obtain a username and password that creates a guest   login to access any free, downloadable Software from Cisco.com.  To   access contract-restricted software you must associate a valid service   contract to your profile in the additional access tab in the profile manager.   Registering and reporting software downloads for software   containing encryption is required by the US government. If you would like   to know more information on cryptographic software and export compliance that   is enforced by the US federal government, you can visit the url - http://www.cisco.com/wwl/export/crypto/tool/faq.html If you have any suggestions/concerns regarding Registration,   you can send an e-mail with your Corporate login details (Username/e-mail ID,   Company information) to web-help@cisco.com

Return to Top

Q. How do I add a service contract to my profile?

A. To associate a service contract to your profile follow   the instructions at http://www.cisco.com/web/Downloads/SDS/unentitled_instructions.html

Return to Top

Q. I am already registered as   a Guest user and logged in.  Why am I still unable to download software?

A : Certain software needs additional access and cannot be downloaded by   a Registered Guest user. To download this software you need to have a valid Technical Support Services Agreement.   This can be obtained by:

> Contact your Cisco Account team if you have a Direct   Purchase Agreement.

> Contact a Cisco Partner or Reseller to purchase a   service agreement. -http://tools.cisco.com/WWChannels/LOCATR/jsp/partner_locator.jsp

> Use the Profile Manager to update your Cisco.com   profile and request association to service agreement - http://tools.cisco.com/RPF/profile/edit_entitlement.do?Tab=3

> Learn more about Technical   Service Agreements and Software Downloads

From this excellent FAQ


http://www.cisco.com/web/Downloads/SDS/Software_Downloads/FAQs.html#faq1

Cheers!

Rob

View solution in original post

5 Replies 5

Anas Hazeen
Level 1
Level 1

Hi,

There are alot of websites that you can download Communications Manager 7.1 from like :

http://proisk.ru

ftp://194.187.206.185/

Hi Segrana,

First off, I must agree with you and my friend Paolo here (+5 Paolo!)

There are many reasons to purchase and maintain a valid Service contract

one of which is to have legal access to the Software Downloads site

Q. Why do I have to register for   certain software?

A.  Access to certain Cisco software requires registration due to export   regulations and contract access.  To create a Cisco.com account you   can register here: http://tools.cisco.com/RPF/register/register.do .

The registration process   enables you to obtain a username and password that creates a guest   login to access any free, downloadable Software from Cisco.com.  To   access contract-restricted software you must associate a valid service   contract to your profile in the additional access tab in the profile manager.   Registering and reporting software downloads for software   containing encryption is required by the US government. If you would like   to know more information on cryptographic software and export compliance that   is enforced by the US federal government, you can visit the url - http://www.cisco.com/wwl/export/crypto/tool/faq.html If you have any suggestions/concerns regarding Registration,   you can send an e-mail with your Corporate login details (Username/e-mail ID,   Company information) to web-help@cisco.com

Return to Top

Q. How do I add a service contract to my profile?

A. To associate a service contract to your profile follow   the instructions at http://www.cisco.com/web/Downloads/SDS/unentitled_instructions.html

Return to Top

Q. I am already registered as   a Guest user and logged in.  Why am I still unable to download software?

A : Certain software needs additional access and cannot be downloaded by   a Registered Guest user. To download this software you need to have a valid Technical Support Services Agreement.   This can be obtained by:

> Contact your Cisco Account team if you have a Direct   Purchase Agreement.

> Contact a Cisco Partner or Reseller to purchase a   service agreement. -http://tools.cisco.com/WWChannels/LOCATR/jsp/partner_locator.jsp

> Use the Profile Manager to update your Cisco.com   profile and request association to service agreement - http://tools.cisco.com/RPF/profile/edit_entitlement.do?Tab=3

> Learn more about Technical   Service Agreements and Software Downloads

From this excellent FAQ


http://www.cisco.com/web/Downloads/SDS/Software_Downloads/FAQs.html#faq1

Cheers!

Rob

Hi Rob,

Ok, thanks for the info.

So it will not be possible. I was talking with a cisco sales manager about this and told to open a pdi helpdesk case to check if they can send me these packages.

I think that Cisco should include in the release DVD the locales if they are not going to be available to download.

Regards

paolo bevilacqua
Hall of Fame
Hall of Fame

You think that is a good idea to post links to illegal download sites on an official Cisco forum ?

I agree with Paolo, this is not what I was looking for.

Please, anyone who can answer the original question? Is the only way with a service contract?

Thanks