Locale Priority

[Ess Emque]

Hello all, thank you for your help.

Is there some document somewhere to explain the different in priority between the places where you set the locale? I have tried to find something to explain it but cannot.

For example, if I have a IP phone with user locale of British, then a device profile with user locale of French - I think the device profile wins and the phone resets to French? But what if I also set the End User locale to be something else (like Italian)? End User with Italian, logs in to IP phone with British with device profile with French? Which locale is used?

And then if the device is British, and the device profile is French, but the End User is <None>, does this still apply the French locale of the device profile, or does "<None>" on the end user overwrite this?

Hope this makes senses and thank you for advance.

Ess

[Terry Cheema]

ESS: The End user locale takes precedence over the device profile and device settings for extension mobility login. If none is selected here it would use the one specified in system params.

so if end user is set to Italian regardless of what is set on device and device profile - Italian would be used. Refer to below doc:

That would answer your query.

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/8_5_1/ccmcfg/bccm-851-cm/b08user.html 

scroll to user locale setting

Cisco Unified Communications Manager uses this locale for extension mobility and the Cisco Unified CM User Options. For Cisco Extension Mobility login, the locale that is specified here takes precedence over the device and device profile settings. For Cisco Extension Mobility logout, Cisco Unified Communications Manager uses the end user locale that the default device profile specifies. 

Note If you do not choose an end user locale, the locale that is specified in the Cisco CallManager service parameters as Default User Locale applies.

[Ess Emque]

Thank you Terry, this makes more sense to me now.

It seems pointless then to set any locales at higher levels. If we are using extension mobility, what is the point of setting the locale at device profile? As it seems it will never be used. It overrides the device user locale, but then is always overridden by the end user locale (even if you choose None).

Seems silly to me, but maybe there is a reason I don't see :)

[Terry Cheema]

No worries - yeah understand some of them are overlapping.

Anyways if you don't have any further queries please mark the thread as answered.

Terry