My group has our own Call Manager system (the rest of the company uses Lync). My boss wants a button on the phone that he can press to call a number that is on the corporate phone system and only enter the 4 digit extension. I have come up with 2 ways. Option 1 is to press 8 and then the 4 digit extension. I strip off the 8 and prepend the areacode and exchange. Option 2 is the have a line button to press, take the phone off hook and then enter the extension. The areacode and exchange would be prepended to this number.
My boss wants a button to press that will pop up a window where he enters the extension and then the call is placed. I am using Call Manager 9.1 and only have the 9971 SIP phones. Is this possible ?
Part of the way there. Found the system parameter that you mentioned and changed that. Created the speed dial you mentioned. Having an intermittent problem that I havent been able to consistently been able to reproduce. Intermittently, the digits 9913 are being added to the speed dial number. Took me a while to figure out what the 9913 was. The first 9 is what I dial to get an outside line, 913 is the areacode I am in.
For a different reason, I had dropped down the T302 timer to 3 seconds to get the calls to go through quicker. I have raised that up to 4 seconds and will see if the problem I am seeing continues.
You have gotten me closer and with a better solution than I had been trying to use. Will have to figure out why I am dealing with this minor problem of the 9913 being inserted when it shouldnt be.