06-26-2013 03:56 AM - edited 03-16-2019 06:05 PM
Hi Guys
Need lil help , guidance or if someone can provide some documentation. I have had a look on internet for above issue and alot of people recomended opening TAC Case but unfortunately we dont have any support contract and upgrade is planned for end of year. i am getting avalibale virtual memory low and cert expired alert in RTMT. problem is virtual memory consumption is fluctuating , ranging from 70 percent to 80....i cant open TAC cASE for memory leak as no support contract ..."Tomcat services uses most of memory 960 MB" is error iam getting....
second error is below cert that were generated during installtion of CM have now expired can ui just simply genrate them from OS admin or it involves other settings? ....any help documentation guidance is appreciated ....thanks
At Wed Jun 26 11:00:18 BST 2013 on node 10.201.200.10; the following SyslogSeverityMatchFound events generated: SeverityMatch - Emergency 17539: Jun 26 10:00:00.099 UTC : %PLTFRM-CERTMONITOR-0-CertExpiryEmergency: Certificate expiration Notification. Certificate name:tomcat_cert Unit:tomcat Type:own-cert Expiration:Mon Feb 25 08:43:56:000 GMT 2013 / Mon Feb 25 08:43:56:000 GMT 2013 SeverityMatch - Emergency 17540: Jun 26 10:00:00.100 UTC : %PLTFRM-CERTMONITOR-0-CertExpiryEmergency: Certificate expiration Notification. Certificate name:ipsec_cert Unit:ipsec Type:own-cert Expiration:Mon Feb 25 08:44:01:000 GMT 2013 / Mon Feb 25 08:44:01:000 GMT 2013 SeverityMatch - Emergency 17541: Jun 26 10:00:00.100 UTC : %PLTFRM-CERTMONITOR-0-CertExpiryEmergency: Certificate expiration Notification. Certificate name:CallManager Unit:CallManager Type:own-cert Expiration:Wed Feb 27 08:58:49:000 GMT 2013 / Wed Feb 27 08:58:49:000 GMT 2013 SeverityMatch - Emergency 17542: Jun 26 10:00:00.101 UTC : %PLTFRM-CERTMONITOR-0-CertExpiryEmergency: Certificate expiration Notification. Certificate name:CAPF Unit:CAPF Type:own-cert Expiration:Wed Feb 27 08:58:51:000 GMT 2013 / Wed Feb 27 08:58:51:000 GMT 2013 SeverityMatch - Emergency 17543: Jun 26 10:00:00.101 UTC : %PLTFRM-CERTMONITOR-0-CertExpiryEmergency: Certificate expiration Notification. Certificate name:amg-ccm01 Unit:ipsec-trust Type:trust-cert Expiration:Mon Feb 25 08:44:01:000 GMT 2013 / Mon Feb 25 08:44:01:000 GMT 2013 SeverityMatch - Emergency 17544: Jun 26 10:00:00.102 UTC : %PLTFRM-CERTMONITOR-0-CertExpiryEmergency: Certificate expiration Notification. Certificate name:CAPF-db27c29a Unit:CallManager-trust Type:trust-cert Expiration:Wed Feb 27 08:58:51:000 GMT 2013 / Wed Feb 27 08:58:51:000 GMT 2013
06-26-2013 03:58 AM
Platform Type | 7835H2 |
Serial Number | USE802N68F |
Processor Speed | 2333 |
CPU Type | Intel(R) Xeon(R) CPU 5140 @ 2.33GHz |
Memory | 2048 Mbytes |
hardware info cheers
06-26-2013 03:59 AM
call manager software 6.1.3.3000-1
06-26-2013 05:45 AM
Your certificates appear to be expired. Go to cucm os and check validity of all certs by going into each one of them. Delete and regenerate the expired Certificates. Follow the instructions from below link:
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/cucos/6_1_1/cucos/iptpch6.html
Regards to the virtual memory leak - try restarting the affected service and see if the process frees up memory. If not, short term solution would be to reboot the pub server and long term to upgrade cucm version to a stable version. It could be a bug in this particular version.
Terry
Sent from Cisco Technical Support iPhone App
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: