03-03-2021 04:43 AM
Hi
So we have just learning CUCM 12.5 configuration. but not sure about Can we mapping text label (Name of my staff) into phone 7821 when they call incoming? (I don't sure call manager have global phone book?)
Regards,
Tom
03-03-2021 07:16 AM
Cisco IP Phones only rely on the line configuration settings to show up who is calling, if you mean external calls, there is no native way to map number to name, you need a 3rd party app to do that.
Only Cisco Jabber does rely on your directory source to map numbers to names.
03-03-2021 10:56 PM
Hi Jaime
Sorry can you short expand us about 3rd party this solution you said? Or guild us to see more document instruction?
Regards,
Tom
03-04-2021 06:14 AM
Search for partners who develop directories for Cisco UC here https://developer.cisco.com/ecosystem/spp/ or just google them, many of them have what you're looking for (and many other things), and further information would come from them.
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