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Beginner

Mask forwarded number to unity connection

Good Morning every one ,

 

I am forwarding calls from CTI root point to route pattern to connect it with call handler

 

how can I mask the forwarded number from the user ?

 

for example user will dial 1000 for help desk and the call will be forwarded to 1001 how can I mask the number to show as 1000 ?

 

I have solved my issue by masking the "Called Party Transform Mask" in route pattern

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