Hello,
Our company has recently made the switch from an on premise audio bridge (MeetingPlace) to WebEx. In an effort to lessen the impact to our user community, we kept the extension we had used to dial into the bridge (5 digits) for dialing into the WebEx site. To do this, we created a Translation Pattern (CUCM 11.5) to replace the 5 digit extension with the full number of the WebEx site. This has been working well, but we have recently been getting complaints that users attempt to dial into the meeting and get a busy signal. They are connected on subsequent tries, but it is happening more frequently. Checks on the WebEx site and with CDR records correlate to this happening during peak meeting times. Is there a maximum number of active calls a Translation Pattern can handle? If so, is there a way to increase that number? I have not been able to find reference to this in any documentation.
Thank you
