Maximum number of receiving concurrent calls on Hunt Pilot

[nagaraj789]

Hi All,

On CUCM 10.5, Would like to what is maximum concurrent calls that can be received on a hunt pilot if 10 members are logged into that hunt group?

[Suresh Hudda]

Call Queuing allows up to 100 callers to be queued per hunt pilot (the maximum number of callers allowed in queue on a hunt pilot page).

Suresh

[nagaraj789]

Thanks Suresh for quick response. But we don't enable queue calls on hunt pilot,,so what will maximum concurrent call

[Suresh Hudda]

As many as members logged in that hunt group, no call will queue.

Suresh

[Jitender Bhandari]

Hi,

with traditional Hunt pilot would not keep any call to itself, it will extend the call to available Hunt group members if they are logged \ available.

with call queuing you can have a maximum on 100, check the link below.

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/10_0_1/ccmfeat/CUCM_BK_F3AC1C0F_00_cucm-features-services-guide-100/CUCM_BK_F3AC1C0F_00_cucm-features-services-guide-100_chapter_01000.html?bookSearch=true

Link Summery:

When queue is full

Call Queuing allows up to 100 callers to be queued per hunt pilot (the maximum number of callers allowed in queue on a hunt pilot page). Once this limit for new callers been reached on a particular hunt pilot, subsequent calls can be routed to an alternate number. This alternate number can be configured through the Hunt Pilot configuration page (through the “Destination When Queue is Full” settings).

HTH

JB