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06-14-2018 10:27 AM - edited 03-17-2019 01:00 PM
What is the maximum of phones we can use for recording using cisco mediasense version 11.5.1?
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06-15-2018 06:30 AM

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06-14-2018 10:57 AM
While I'm sure you are aware, MediaSense is EoL: https://www.cisco.com/c/en/us/products/collateral/customer-collaboration/mediasense/eos-eol-notice-c51-738857.html
In terms of number of devices ABLE TO BE RECORDED, its not really a limitation of mediasense. You can either record via BiB in CUCM or via Network Span. Then you have a storage limitation which really isn't quantifiable in terms of devices recorded.
In terms of concurrency; please look at the virtualization chart here: http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/uc_system/virtualization/virtualization-cisco-mediasense.html
That number is probably around 20-30 simultaneous calls.
Thanks,
Ryan
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06-14-2018 11:10 AM
let me see if I understood there is no limitation by devices, and it may be to have 20 to 30 simultaneous calls is this?
Is there any document that says this?
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06-14-2018 11:24 AM
When it comes to Maximum Session Duration, MediaSense can record calls that are up to eight hours in duration. So you have to plan your storage accordingly. That depends on multiple factors such as the mix of codecs in use, the number of calls, the call arrival rate, duration, and duty cycle; and the retention period desired.
You can learn more about that from the design guide (Page 99)
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/mediasense/115/Design_Guide/CUMS_BK_MC36D963_00_mediasense-srnd_115.pdf
The concurrent calls depends on the Disk requirements. For a 7vCPU VM configuration, the docwiki says 15+10 queued. (A audio call between two end points equals two Audio-Weight Media Streams), so its 30.
https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/uc_system/virtualization/virtualization-cisco-mediasense.html
Hope this Helps
Cheers
Rath!
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06-15-2018 06:30 AM
