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6
Helpful
6
Replies

Maximum ring time on CME 8.1

steven.t27
Beginner
Beginner

Guys

I am having a weird issue here. No matter how to loop my ephone-dns or voice hunt-group or etc. The call will ring out after 1 minute 30 seconds. I do not wish to failover the call to voicemail at the moment. Any ideas?

Router#sh run | s ephone-dn  1

ephone-dn  1  dual-line

number 1501 secondary 62601501

label 1501

description 0862601501

call-forward noan 1502 timeout 300

!

voice hunt-group 1 sequential

final 1500

list 2000,3000   \\*** all phones has dn 2000 and 3000 to ring them accordinly

timeout 20

pilot 1599

!

Router#sh ruN | s ephone-dn  100

ephone-dn  100  dual-line

number 1500 secondary 62601500

label MAIN

call-forward all 1599

Router#

6 Replies 6

Mohammed al Baqari
VIP Advisor VIP Advisor
VIP Advisor

I am not sure about the exact requirement, but if you want to forward call to voicemail after hunting, the max hunting time is controlled by "timeout xx" parameter in voice hunt configuration. If all endpoints are SCCP, I prefer to use ephone hunt since it gives more tuning options.

Mohammed

Thanks for the reply, however the call flow that I want to achieve is to loop the call for eternity and not failover to voicemail at all. I want the call to keep ringing until someone answers the call.

Thanks

ST

Hi,

If you look under show telephony-servce

Yo will see a section showing vaious tmeouts

show telephony-service

timeout interdigit 4

timeout busy 10

timeout ringing 180

timeout transfer-recall 0

timeout ringin-callerid 8

timeout night-service-bell 12

You can see that this system is at the default 180 seconds for ringing

To change this to say 5 minutes (300 seconds) :-

conf t

telepnony-service

timeout ringing 300

!

Please note that this will change all ringing to the new setting unless you configure

a different setting elsewhere

E.G on an ephone-dn

!

ephone-dn  1  dual-line

number 5001

pickup-group 1

description BOABS NUMBER

name BOAB

call-forward busy 5990

call-forward noan 5990 timeout 15

huntstop channel

BOABS number 5001 will ring for 15 seconds before CFNA to 5990

Also remember that the local PSTN will not ring you externally for ever

the TELCO will have a timer set may be be 3 minutes, you would need to test

to a home phone with no answer for example

Hope this helps

Regards,
Alex.
Please rate useful posts.

Regards, Alex. Please rate useful posts.

acampbell

Thanks for the reply I have also tested out the timeout ringing command under telephony services and tried from various form of source like landline and mobile. All disconnects after 1:30..

Any other ideas?

Thanks

ST

Hi ST,

What about if you ring the number 1599 internally

What happens then ?

Regards,
Alex.
Please rate useful posts.

Regards, Alex. Please rate useful posts.

Alex

If I ring internally I can ring for more than 1 min 30 second. I have also tried to use different source and carriers to test. SIP Trunks and ISDN BRI still disconnects at 1 min 30 second.

I get this message when I test it on the SIP trunk.

Jun 11 01:19:37.325: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

CANCEL sip:62601500@10.100.252.28:5060 SIP/2.0

Via: SIP/2.0/UDP 10.100.1.252:5060;branch=z9hG4bK6A02D1DEE

From: <0421445649>;tag=45C917A4-1472

To: <62601500>

Date: Mon, 11 Jun 2012 02:32:08 GMT

Call-ID: 79E53D15-B2A411E1-8260DC27-ACE9C362@10.100.1.252

CSeq: 101 CANCEL

Max-Forwards: 70

Timestamp: 1339382019

Reason: Q.850;cause=16

Content-Length: 0

Jun 11 01:19:37.333: //47/79E0F765825A/SIP/Msg/ccsipDisplayMsg:

Sent:

SIP/2.0 200 OK

Via: SIP/2.0/UDP 10.100.1.252:5060;branch=z9hG4bK6A02D1DEE

From: <0421445649>;tag=45C917A4-1472

To: <62601500>

Date: Mon, 11 Jun 2012 01:19:37 GMT

Call-ID: 79E53D15-B2A411E1-8260DC27-ACE9C362@10.100.1.252

Timestamp: 1339382019

CSeq: 101 CANCEL

Content-Length: 0

Jun 11 01:19:37.333: //47/79E0F765825A/SIP/Msg/ccsipDisplayMsg:

Sent:

SIP/2.0 487 Request Cancelled

Via: SIP/2.0/UDP 10.100.1.252:5060;branch=z9hG4bK6A02D1DEE

From: <0421445649>;tag=45C917A4-1472

To: <62601500>;tag=275D88-69B

Date: Mon, 11 Jun 2012 01:19:37 GMT

Call-ID: 79E53D15-B2A411E1-8260DC27-ACE9C362@10.100.1.252

Timestamp: 1339381928

CSeq: 101 INVITE

Allow-Events: telephone-event

Server: Cisco-SIPGateway/IOS-12.x

Reason: Q.850;cause=16

Content-Length: 0

Jun 11 01:19:37.353: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

ACK sip:62601500@10.100.252.28:5060 SIP/2.0

Via: SIP/2.0/UDP 10.100.1.252:5060;branch=z9hG4bK6A02D1DEE

From: <0421445649>;tag=45C917A4-1472

To: <62601500>;tag=275D88-69B

Date: Mon, 11 Jun 2012 02:32:08 GMT

Call-ID: 79E53D15-B2A411E1-8260DC27-ACE9C362@10.100.1.252

Max-Forwards: 70

CSeq: 101 ACK

Allow-Events: telephone-event

Content-Length: 0

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